The game has been having login problems since December 26, 2019. You'll either get a screen asking you to accept the game terms which then sends you to make a new character or have to log in using your login and password again and again and again. If you get the new character screen just back out of the game any way you can and try to log in again later.
Note that the best fix for the login issue now (2021) is to create a new one. Go ahead and do so. Once you do the first walk down the path fighting NPCs, then get past the creation screen, you will be told you have two characters and to pick one to keep. KEEP THE OLD ONE, not the new. After that things should be fine again. This issue seems to be triggered by updates to the game.
The game has been having login problems since December 26, 2019. You'll either get a screen asking you to accept the game terms which then sends you to make a new character or have to log in using your login and password again and again and again. If you get the new character screen just back out of the game any way you can and try to log in again later.
NOTE: The February 2020 update no longer let me click OK after the error message shown below. I had to delete the game from my mobile device, download it again, and then log on with my login/password. That apparently fixed the issue.
Apparently other folks are having trouble with the game crashing after a kill. I've read that deleting all your outstanding Jobs fixes this but I can't swear to it. I had the game crash yesterday after I clicked on a chest to open it. When I tried to log back in, I got the "create a new character screen," so I waited a bit before trying again. When I managed to get the regular login screen and logged myself back into the game, I was at a slightly different place in my Job but the chest was in my list unopened, so I opened it and continued. The game booted me once more during the Job but I finally managed to finish it without any penalty beyond having to wait to get logged back in twice.
There's a new issue now—you may get a message about a communication error with an error code upon login. Click ok and the login will proceed normally. This is what the Bethesda site says about this particular 400-3-204 issue. I have not reinstalled the game. I just click on Ok and play normally since I only use one device and account to play.
https://help.bethesda.net/app/answers/detail/a_id/46906/kw/communication%20error
I have problems with the login for Elder Scrolls Blades and I bet I'm not the only one. First up, the software will download to my iPod Touch (6th generation) but the Apple Store says it won't work on that device. Above is the error message I get when I try to open it. It's possible that when the 7th generation iPod Touch comes out in the fall of 2019 it will be supported. No way to know yet.
Secondly, I had a period when my login and password to Bethesda.net and Blades wouldn't work. I finally got it going again but there was no record of my Level 1 character so I started over and created another character. Then both characters started showing up after login. I consistently choose my Level 10 character, got the window saying Are You Sure? We'll Remove the Other Character, and confirmed that I wanted the Level 2 character gone.
Then I am taken to the entry screen and —surprise!— the Level 2 character is there. It wasn't deleted and my choice of the Level 10 character was ignored. I've gone through this about five times now. The only way around it is to continually try to log in, get the wrong character and wait a while to try again. Eventually I get the error screen below.
My character name is removed for privacy. Searching the Bethesda.net website, this is what it says about this code.
https://help.bethesda.net/app/answers/detail/a_id/45803
Once I push Resync, then the correct Level 10 character appears in the main login screen. It's frustrating and means I cannot play the game when I want, but only when the game allows the proper character to appear. Hopefully this will be fixed. I've sent a ticket to Bethesda about the issue.
We are still in beta for Blades, after all. Problems are certain to appear.
UPDATE: Bethesda has fixed my login issue (took about 3 days but 2 of them were the weekend and folks need time off) and I am no longer having to constant log into the game, either. Thanks!
UPDATE #2: Got a note from Bethesda customer support about my issue (after it was resolved). Here is what they suggest doing to try and fix the issue, just in case you are having the same problem.
If you continue to have an issue after attempting the above steps, please let us know! If you are able, please take a screenshot of the screen you are encountering asking you to select a character, and any errors you see.
UPDATE #3:
The chest screen is stuck on opening one chest. Can't leave the page, either, and the notification that I've forgotten to open a chest takes me back to the screen that I'm frozen on. Turning off Wi-Fi and leaving it off for a while doesn't clear this. Ticket submitted to Bethesda. If they have tips to fix I'll post them here. After about 4 hours of this, it cleared of its own accord, perhaps because of the ticket I submitted 45 minutes earlier.
NOTE: The February 2020 update no longer let me click OK after the error message shown below. I had to delete the game from my mobile device, download it again, and then log on with my login/password. That apparently fixed the issue.
Apparently other folks are having trouble with the game crashing after a kill. I've read that deleting all your outstanding Jobs fixes this but I can't swear to it. I had the game crash yesterday after I clicked on a chest to open it. When I tried to log back in, I got the "create a new character screen," so I waited a bit before trying again. When I managed to get the regular login screen and logged myself back into the game, I was at a slightly different place in my Job but the chest was in my list unopened, so I opened it and continued. The game booted me once more during the Job but I finally managed to finish it without any penalty beyond having to wait to get logged back in twice.
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| Communication Error? |
There's a new issue now—you may get a message about a communication error with an error code upon login. Click ok and the login will proceed normally. This is what the Bethesda site says about this particular 400-3-204 issue. I have not reinstalled the game. I just click on Ok and play normally since I only use one device and account to play.
https://help.bethesda.net/app/answers/detail/a_id/46906/kw/communication%20error
 |
| Blades Not Available on iPod Touch |
I have problems with the login for Elder Scrolls Blades and I bet I'm not the only one. First up, the software will download to my iPod Touch (6th generation) but the Apple Store says it won't work on that device. Above is the error message I get when I try to open it. It's possible that when the 7th generation iPod Touch comes out in the fall of 2019 it will be supported. No way to know yet.
 |
| Two Profiles, Names Erased for Privacy |
Secondly, I had a period when my login and password to Bethesda.net and Blades wouldn't work. I finally got it going again but there was no record of my Level 1 character so I started over and created another character. Then both characters started showing up after login. I consistently choose my Level 10 character, got the window saying Are You Sure? We'll Remove the Other Character, and confirmed that I wanted the Level 2 character gone.
Then I am taken to the entry screen and —surprise!— the Level 2 character is there. It wasn't deleted and my choice of the Level 10 character was ignored. I've gone through this about five times now. The only way around it is to continually try to log in, get the wrong character and wait a while to try again. Eventually I get the error screen below.
 |
| Communication Error Screen |
My character name is removed for privacy. Searching the Bethesda.net website, this is what it says about this code.
https://help.bethesda.net/app/answers/detail/a_id/45803
Once I push Resync, then the correct Level 10 character appears in the main login screen. It's frustrating and means I cannot play the game when I want, but only when the game allows the proper character to appear. Hopefully this will be fixed. I've sent a ticket to Bethesda about the issue.
We are still in beta for Blades, after all. Problems are certain to appear.
UPDATE: Bethesda has fixed my login issue (took about 3 days but 2 of them were the weekend and folks need time off) and I am no longer having to constant log into the game, either. Thanks!
UPDATE #2: Got a note from Bethesda customer support about my issue (after it was resolved). Here is what they suggest doing to try and fix the issue, just in case you are having the same problem.
Let's try the following steps to see if we can get your account to recognize the character you are selecting:
- Restart game
- Restart device
- Update device (if possible)
- Check to ensure you are on the latest update of the game in the App store
- Uninstall the game and reinstall it
- Put your device into "Airplane" mode, wait a few seconds, and then turn "Airplane" mode off to reset your connection.
- If using Wi-Fi, power cycle your home network
- Clear the history and cookies from Safari.
UPDATE #3:
The chest screen is stuck on opening one chest. Can't leave the page, either, and the notification that I've forgotten to open a chest takes me back to the screen that I'm frozen on. Turning off Wi-Fi and leaving it off for a while doesn't clear this. Ticket submitted to Bethesda. If they have tips to fix I'll post them here. After about 4 hours of this, it cleared of its own accord, perhaps because of the ticket I submitted 45 minutes earlier.
UPDATE #4:
Here is the fix for error message 0-10001-1.
https://solommo.blogspot.com/2021/09/elder-scrolls-blades-error-message-0.html
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Copyright Solo MMO Player at http://solommo.blogspot.com
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Copyright Solo MMO Player at http://solommo.blogspot.com
