Note that the most common issue now (2021) is an issue where you can't log in with your old character, but have to create a new one. Go ahead and do so. Once you do the first walk down the path fighting NPCs, then get past the creation screen, you will be told you have two characters and to pick one to keep. KEEP THE OLD ONE, not the new. After that things should be fine again.
The game has been having login problems since December 26, 2019. You'll either get a screen asking you to accept the game terms which then sends you to make a new character or have to log in using your login and password again and again and again. If you get the new character screen just back out of the game any way you can and try to log in again later.
Apparently other folks are having trouble with the game crashing after a kill. I've read that deleting all your outstanding Jobs fixes this but I can't swear to it. I had the game crash yesterday after I clicked on a chest to open it. When I tried to log back in, I got the "create a new character screen," so I waited a bit before trying again. When I managed to get the regular login screen and logged myself back into the game, I was at a slightly different place in my Job but the chest was in my list unopened, so I opened it and continued. The game booted me once more during the Job but I finally managed to finish it without any penalty beyond having to wait to get logged back in twice.
There's a new issue now—you may get a message about a communication error with an error code upon login. Click ok and the login will proceed normally. This is what the Bethesda site says about this particular 400-3-204 issue. I have not reinstalled the game. I just click on Ok and play normally since I only use one device and account to play.
https://help.bethesda.net/app/answers/detail/a_id/46906/kw/communication%20error
Note that after the Feb. 13, 2020 update, you will be forced to uninstall and reinstall the game. Clicking ok as mentioned in the paragraph above no longer works. I did this finally, and things went very well. Upon logging into the game, you will be asked to log in with your usual credentials. Do this and things will be restored.
After the June 18, 2020 update to version 1.7.2, I constantly got the message Communication Error (401-1-201-character name#number) when trying to log in as I was still using 1.7.1. I updated to 1.7.2, and the issue went away. However, since then I am having to log in each time I want to play. Eventually I was forced to make a new character and then choose between the new character and my regular one. Be careful at this point and make sure you pick the character you want to keep. After that, you probably won't have to log in very often as things go back to normal.
The game has been having login problems since December 26, 2019. You'll either get a screen asking you to accept the game terms which then sends you to make a new character or have to log in using your login and password again and again and again. If you get the new character screen just back out of the game any way you can and try to log in again later.
Apparently other folks are having trouble with the game crashing after a kill. I've read that deleting all your outstanding Jobs fixes this but I can't swear to it. I had the game crash yesterday after I clicked on a chest to open it. When I tried to log back in, I got the "create a new character screen," so I waited a bit before trying again. When I managed to get the regular login screen and logged myself back into the game, I was at a slightly different place in my Job but the chest was in my list unopened, so I opened it and continued. The game booted me once more during the Job but I finally managed to finish it without any penalty beyond having to wait to get logged back in twice.
There's a new issue now—you may get a message about a communication error with an error code upon login. Click ok and the login will proceed normally. This is what the Bethesda site says about this particular 400-3-204 issue. I have not reinstalled the game. I just click on Ok and play normally since I only use one device and account to play.
https://help.bethesda.net/app/answers/detail/a_id/46906/kw/communication%20error
Note that after the Feb. 13, 2020 update, you will be forced to uninstall and reinstall the game. Clicking ok as mentioned in the paragraph above no longer works. I did this finally, and things went very well. Upon logging into the game, you will be asked to log in with your usual credentials. Do this and things will be restored.
After the June 18, 2020 update to version 1.7.2, I constantly got the message Communication Error (401-1-201-character name#number) when trying to log in as I was still using 1.7.1. I updated to 1.7.2, and the issue went away. However, since then I am having to log in each time I want to play. Eventually I was forced to make a new character and then choose between the new character and my regular one. Be careful at this point and make sure you pick the character you want to keep. After that, you probably won't have to log in very often as things go back to normal.
February 28, 2021 - I received the following error message, then the game would crash. But this problem went away on its own.
"Communication Error
You are unable to return to Tamriel. Please try again or visit the support site for more information. (500-1-100-character name#character number)"
September 23, 2021 -
After updating to iOS15, I got the 0-10001-1 error message when trying to log on. Here is the fix.
June 27, 2023 - Unable to retrieve character at this time.
https://solommo.blogspot.com/2023/06/unable-to-retrieve-character-elder.html
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Copyright Solo MMO Player at http://solommo.blogspot.com
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Copyright Solo MMO Player at http://solommo.blogspot.com
